App / Live
This page answers every money question your lodibets account raises — from loading your wallet before a PBA matchday to pulling winnings back to GCash or Maya after a session. We support GCash, Maya, and GrabPay as your primary local payment channels, and each one is accessible directly from the Cashier section inside your account.
Sending money into your account starts at the Cashier section — find it in the main navigation after you log in. We accept GCash, Maya and GrabPay as the primary local channels, so you can fund your balance directly from the e-wallet you already use day to day. Choose the channel that matches your registered wallet; the deposit form will show the fields and any minimum amount required for that method. Once you confirm, the amount is reflected in your lodibets balance as soon as the payment network confirms it on their end.
Log in and select Cashier from the main menu, then choose Deposit. The page lists the active local payment channels available to your account at that moment.
Pick GCash, Maya or GrabPay from the channel list. The form adjusts to show the fields and the minimum amount for that specific method — fill them in exactly as shown.
Enter how much you want to add, review the summary screen, then authorise the payment inside your e-wallet app. Do not close the browser until the confirmation screen appears.
Once your e-wallet confirms the transfer, the amount is added to your account wallet. Check Account > History to see the deposit entry and save the reference number shown there.
When you are ready to move funds out, go to Cashier > Withdraw inside your account. You will need to select the same e-wallet channel you used to deposit, because we match withdrawals to a verified payment method on your account for security. GCash and Maya are the primary withdrawal routes; GrabPay availability for withdrawals is shown in the Cashier at the time of your request.
Log in, open the Cashier and select Withdraw. The page shows the methods available to your account, with GCash and Maya listed as the primary local payout channels.
Select the e-wallet you want the funds sent to. It should match the wallet registered and verified on your account — mismatched details will hold the request until support resolves it.
Type the amount, review the withdrawal summary, and complete any identity or wallet verification step the system prompts. This protects your account from unauthorised withdrawals.
After submission, the status updates in Account > History. Compare the reference shown there with the notification from your GCash or Maya app to confirm the transfer completed on both ends.
Verification keeps your account — and your funds — secure. We ask for it before processing your first withdrawal, and occasionally when account activity triggers a routine check. The process lives in Account > Profile; once you open it, the page lists exactly which documents are currently required. Submitting accurate information the first time is the fastest path through the process. Verified accounts can use the full range of withdrawal options without the extra confirmation prompts that unverified accounts encounter. Think of it as a one-time step that removes friction from every transaction after it.
After logging in, navigate to Account then Profile. The verification section shows which documents are outstanding and the format we accept — read the instructions on that page carefully before uploading.
Upload a clear image of a government-issued Philippine ID. The name must match the name on your registered e-wallet exactly; mismatches delay the review process.
We may ask you to confirm that the GCash or Maya number on your account belongs to you. This step prevents unauthorised use of your wallet details by anyone else.
Once reviewed, your account status updates in Profile. You will see the verification badge change, and your withdrawal access reflects the new status on the next Cashier visit.
Every money movement between your e-wallet and your lodibets account generates two records: one on the payment network side and one in your account ledger. Knowing how to read both together is what resolves almost every banking question without needing to contact support. Go to Account > History, filter by the date of the transaction, and look for the reference number in the Details column.
Every deposit and withdrawal generates a unique reference number visible in Account > History under the Details column. Copy and save it immediately — this is the key identifier support uses to trace any transaction that does not settle as expected.
Transactions in Account > History carry one of three status labels: Completed, Pending or Failed. Completed means both sides confirmed. Pending means the payment network has not yet responded. Failed means the transfer did not go through and your balance was not affected.
Use the date and type filters in Account > History to narrow your search. You can filter by Deposits or Withdrawals separately, which makes it easier to match a specific GCash or Maya notification against the correct account entry.
Screenshot your e-wallet confirmation and note the time it was sent. Pair that with the matching entry in Account > History before you contact support. Having both records in hand shortens resolution time considerably.
Security on lodibets banking operates at the account level, the session level, and the payment level. We do not process withdrawals to unverified wallets, and we require identity confirmation before releasing funds for the first time. Your session uses encrypted communication between your device and our servers, so the details you enter during a Cashier transaction are not transmitted in plain text. If anything about your account activity looks irregular, the system may hold a transaction and prompt a review — this is a protective measure, not a penalty.
Always access lodibets through lodibets. Verify the address bar before entering any account credentials or payment details. Encrypted sessions protect the data you submit in the Cashier from being intercepted in transit.
We verify your identity before releasing your first withdrawal. This one-time step confirms that the account and the nominated e-wallet belong to the same person, reducing the risk of unauthorised access to your balance.
Your GCash or Maya number must match the verified name on your account. We do not send withdrawals to a wallet registered under a different name — this rule protects your funds from being misdirected.
If a transaction is delayed or a status does not update, use the Help link inside your account to reach our support team. Share your reference number and timestamp so the team can locate the transfer quickly and give you an accurate status update.
Your Cashier shows the local payment channels available to your account based on your region and account status. GCash, Maya and GrabPay are the primary e-wallet options we support for Philippine accounts. InstaPay and PESONet bank transfer routes may also appear depending on current availability in your Cashier. The list shown in your account at the time of your session is always the most current — availability depends on local law and eligible regions.
Deposit and withdraw using your GCash number. The Cashier shows the minimum amount and any fields required. Save the GCash reference number after each transaction for your own records.
Maya is supported for both deposits and withdrawals. Enter the amount in the Cashier, authorise inside the Maya app, and check Account > History to confirm the entry once the network confirms.
GrabPay appears in the Cashier where available for your account. Select it as your channel, complete the payment in the GrabPay interface, and return to your account to verify the balance update.
InstaPay bank transfers may be listed in your Cashier depending on current availability. Use the account number and reference details shown on the deposit form — do not modify them before transferring.
PESONet is a bank transfer option that may appear in your Cashier for larger transfers. Follow the payment instructions on the deposit screen exactly, and allow for the standard bank processing window on this channel.
These are the banking questions we hear most from account holders — covering deposits, withdrawals, verification and what to do when something does not settle as expected. If your question is not here, the Help channel inside your account connects you to our support team.
The minimum deposit amount for each channel is shown in the Cashier at the time you select your payment method. It can vary between GCash, Maya and GrabPay, so check the deposit form directly rather than relying on a fixed figure.
Pending means the lodibets system is waiting for confirmation from the GCash payment network. If the status does not update after a reasonable period, note the reference number from both your GCash app and Account > History, then contact support through the Help link inside your account.
Withdrawals go to the verified wallet on your account, which must match your registered name. If you want to change your nominated withdrawal wallet from GCash to Maya, update your details in Account > Profile and complete any re-verification the system requires before submitting the withdrawal request.
The documents required are listed in Account > Profile when you open the verification section. A government-issued Philippine ID with a name matching your registered e-wallet is the standard requirement. The page shows the accepted formats and file size limits at the time of your submission.
A Completed status in Account > History means the transfer left our system. The delay is on the Maya network side. Check your Maya transaction history using the reference number from your account ledger. If the amount does not appear within the window shown on the withdrawal confirmation, contact support with both reference numbers ready.
Any applicable fee is displayed in the Cashier on the confirmation screen before you finalise a transaction. We do not add hidden charges; review the summary shown in the Cashier before you confirm, and check your e-wallet app to see if the payment network applies its own transfer charge.